1. Make sure your device is connected to orbi router.
2. If you cannot get internet on the device check your internet connection.
3. Open any browser on connected device.
4. Visit www.orbilogin.com / www.orbilogin.net
5. Login page will appear. Use “admin” for username and “password” for Password
6. Click the ADVANCED tab.
7. Look for IP address for Internet Port.
If 0.0.0.0 is shown, orbi router was not able to obtain IP. Ask your internet provider to recognize your orbi and obtain IP.
• Ask your ISP to know what kind of connection it is. If it’s PPPoE then ask for the login information or any kind of login needed.
•MAC cloning resolves no internet connection issue.
8. Power cycle your Orbi Router and Satellite.